Leave Your Message

Client Service

  • Untitled (22)ufn

    Pre-Sale

      - The professional sales team provides services for various customers, and responds to any consultation, questions, solutions and quotations 24 hours a day.
      - Help customers choose, design, and customize products according to their specific needs.
      - Professional design team works with customers to create unique and attractive thermal handbags.
      - Manage production schedule and quality control to ensure timely delivery and customer satisfaction.
      - Provide free samples of existing products and reasonable charges for customized samples.
      - Allow customers to visit the factory online or in person.

    01
  • Untitled (21)il0

    Sale

      - It passes various tests such as insulation test and durability test, and meets customer requirements and international standards.
      - Purchasing from thermal material suppliers who have been cooperating with ACOOLDA for over 5 years.
      - Eight quality inspectors strictly check the production process, and eliminate defective products from the source.
      - Excellent products philosophy, eco-friendly, durable, and fashionable.
      - Certified by BSCI, ISO9001, and a third party chosen by the customer.

    02
  • untitled-234mi

    After-Sale

      - Provide documents, including analysis/qualification certificate, insurance, country of origin, etc.
      - Send real-time transportation time and process to customers.
      - Ensure that the qualified rate of products meets customer requirements.
      - Regular telephone return visits to customers every month to provide solutions.
      - Support on-site service more than once a year to understand the needs of customers in the local market.

    03