How GrabFood Found the Perfect Partner in ACOOLDA: A Success Story from a Trusted Food Delivery Bag Factory

Table of Content:

1. Introduction: The Challenge of Delivering Food Fresh
2. Why GrabFood Searched for a New Insulated Food Delivery Bags Supplier
3. The Pain Points in GrabFood’s Previous Delivery Bag Experience
4. How ACOOLDA Became the Preferred Food Delivery Bag Factory
5. Crafting the Ideal Insulated Food Delivery Bags: From Concept to Completion
6. Rider Satisfaction: The True Test of a Delivery Bag
7. Pricing, Quality, and Customization: A Winning Combination
8. OEM and ODM Excellence: Meeting GrabFood’s Branding Goals
9. Scaling Up with Confidence: Bulk Orders, On-Time Delivery
10. Conclusion: A Lasting Partnership Built on Trust and Performance

1. Introduction: The Challenge of Delivering Food Fresh

In the ever-growing food delivery industry, timing and temperature control can make or break the customer experience. For leading platforms like GrabFood, ensuring meals arrive hot, fresh, and intact is mission-critical. This requires not just reliable logistics—but dependable gear. That’s where ACOOLDA stepped in, a seasoned food delivery bag factory with the know-how and scale to make a difference.

2. Why GrabFood Searched for a New Insulated Food Delivery Bags Supplier

As GrabFood’s customer base expanded rapidly, so did the strain on its supply of delivery bags. The company needed insulated food delivery bags that could not only preserve meal temperatures but also withstand the rigors of daily use across Southeast Asia’s diverse climates. Many of their previous suppliers fell short—bags tore easily, insulation degraded, and feedback from riders wasn’t promising.

3. The Pain Points in GrabFood’s Previous Delivery Bag Experience

GrabFood’s operations team identified recurring issues: poor heat retention during longer deliveries, discomfort for riders due to rigid designs, and leakage from substandard waterproofing. These flaws weren’t just inconveniences—they directly affected customer reviews and rider satisfaction. A better solution was needed, fast.

4. How ACOOLDA Became the Preferred Food Delivery Bag Factory

When GrabFood approached ACOOLDA, we immediately understood the stakes. With over ten years of specialized manufacturing experience and a team of 400+ skilled workers at our 12,000㎡ Guangdong facility, we were equipped to deliver a solution, not just a product. As a certified food delivery bag factory with BSCI and ISO9001 qualifications, we had both the quality systems and the production capacity to meet GrabFood’s urgent demands.

5. Crafting the Ideal Insulated Food Delivery Bags: From Concept to Completion

Working closely with GrabFood’s logistics team, we developed a customized line of insulated food delivery bags tailored for performance and comfort. The bags featured waterproof exteriors, thick thermal insulation for prolonged heat and cold retention, ergonomic straps for rider comfort, and inner compartments to prevent food mixing or spillage. Every detail served a functional purpose—to keep meals fresh and delivery teams efficient.

6. Rider Satisfaction: The True Test of a Delivery Bag

Once deployed, the bags quickly won over GrabFood riders. Riders appreciated the lightweight yet structured design, the breathable back padding for hot days, and the easy-access front flaps that allowed for fast handoffs. Reports showed a drop in food complaints and an increase in positive rider feedback—a clear sign that this wasn’t just a better bag, it was the right bag.

7. Pricing, Quality, and Customization: A Winning Combination

GrabFood needed more than just technical quality—they needed affordability and brand consistency. Thanks to our in-house material sourcing and efficient production lines, ACOOLDA was able to offer competitive pricing without sacrificing durability. Color matching, logo printing, and custom sizing options allowed the bags to reflect GrabFood’s signature green identity across all markets.

8. OEM and ODM Excellence: Meeting GrabFood’s Branding Goals

As an experienced OEM and ODM partner, we didn’t just produce what was asked—we enhanced it. From custom insulation layer compositions to stitching patterns that improved strength, our R&D team worked side-by-side with GrabFood’s operations and branding teams. The result? A delivery bag that wasn’t just functional, but an extension of GrabFood’s service promise.

9. Scaling Up with Confidence: Bulk Orders, On-Time Delivery

When demand scaled up across multiple countries, we kept pace. With a production facility built for volume and a logistics team experienced in international freight, we were able to fulfill bulk orders on tight timelines. Whether it was 10,000 units to Jakarta or 50,000 to Bangkok, ACOOLDA delivered on time, every time.

10. Conclusion: A Lasting Partnership Built on Trust and Performance

What began as a sourcing challenge became a long-term collaboration. Today, ACOOLDA continues to support GrabFood with high-performance insulated food delivery bags, built by a reliable food delivery bag factory that understands both the product and the industry. As the delivery landscape evolves, our partnership remains rooted in quality, innovation, and mutual growth.

Are you a restaurant chain, delivery platform, or insulated bag distributor looking for a trusted manufacturing partner? Discover how ACOOLDA’s customizable food delivery bags can elevate your operation—built to last, designed to perform, and ready for your next bulk order.